Privacy Policy

Who We Are

This website is owned and operated by Rebecca Rodrigues ("we", "our", "us").

We are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy laws.

If you have any questions about this Privacy Policy, you can contact us at:

Email: info@rebeccarodrigues.co.uk


Information We Collect

We collect and process the following personal information:

  • Name

  • Email address

  • Telephone number (where provided)

  • Billing address

  • Payment information (processed securely by third-party payment providers)

  • Information you provide when contacting us

  • Information submitted through forms, questionnaires or applications

  • Information relating to purchases of courses, programmes or services

  • Technical information such as IP address, browser type and device information

  • Website usage data collected through cookies and analytics tools


How We Use Your Information

We use your information to:

  • Provide the products or services you have purchased.

  • Process payments.

  • Deliver digital courses and educational materials.

  • Respond to enquiries.

  • Send important service communications.

  • Send newsletters or marketing emails where you have given consent.

  • Improve our website and customer experience.

  • Meet our legal and regulatory obligations.


Therapy and Coaching Services

Where you enquire about or access psychotherapy, coaching or consultation services, additional privacy information may be provided that explains how clinical information is collected, stored and protected.

Purchasing a digital course or educational programme does not create a therapist-client relationship. All courses, programmes, workshops and live or pre-recorded events are for educational purposes - they are not providing counselling or psychotherapy.


Marketing Communications

If you choose to subscribe to our mailing list, we may send you:

  • Educational content

  • Newsletters

  • Information about courses and programmes

  • Special offers

  • Event invitations

You can unsubscribe at any time by clicking the unsubscribe link included in every marketing email.


Payment Information

Payments are processed securely through trusted third-party providers.

We do not store your full payment card details.


Cookies

Our website uses cookies to:

  • Help the website function correctly.

  • Understand how visitors use the website.

  • Improve website performance.

  • Measure marketing effectiveness.

You can manage or disable cookies through your browser settings.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.


Third-Party Services

We may use trusted third-party providers to operate our business, including providers for:

  • Website hosting

  • Course delivery

  • Email marketing

  • Payment processing

  • Analytics

  • Scheduling

  • Video hosting

These providers process personal information only where necessary to provide their services and are required to protect your information appropriately.


Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Meet legal, accounting or regulatory obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised.


Your Rights

Under UK GDPR you may have the right to:

  • Access your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your information in certain circumstances.

  • Restrict processing.

  • Object to processing.

  • Withdraw consent where processing relies upon consent.

  • Request transfer of your data where applicable.

To exercise any of these rights, please contact us using the details above.


Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting information over the internet is completely secure and we cannot guarantee absolute security.


Children's Privacy

Our website, courses and services are intended for adults unless expressly stated otherwise.

We do not knowingly collect personal information from children without appropriate parental or legal consent.


International Transfers

Some of our service providers may process information outside the United Kingdom.

Where this occurs, we take appropriate safeguards to ensure your personal information remains protected in accordance with UK data protection law.


Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this website, and the effective date will be updated accordingly.


Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Becky Rodrigues

Email: [Insert email address]

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: https://ico.org.uk/